ITIL® INTERMEDIATE OSA (EC112086)
ITIL Intermediate Operational Support and Analysis Certification is an ITIL certification on planning, implementation and optimization in OSA processes.
The course offer online ITIL Intermediate OSA certification training along with practice questions and quizzes. The online ITIL OSA training allows you prepare for ITIL OSA exam at your own convenience.
ITIL® Intermediate OSA Certification Benefits
It ensures successful implementation of OSA best practices
Customer satisfaction is vastly improved
It provides expertise in planning, implementing and optimizing the OSA processes
It ensures operational excellence
It demonstrates one’s knowledge of evaluating challenges, Critical Success Factors (CSFs) and Risks
Best Suited
Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate OSA certification.
About ITIL® Foundation Certification
ITIL® Intermediate OSA Certification is an intermediate level of ITIL® certification that is offered to IT professionals who successfully qualify the ITIL® OSA exam.
ITIL® Intermediate Operational Support and Analysis (OSA) certification demonstrates one’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes.
ITIL® OSA certification establishes one’s ability to apply OSA practices in resolution and support of the service management lifecycle and especially in ITIL® processes and functional areas such as Event management, Incident management, Request fulfillmen
Exam
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capabilities modules.
The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.
Key Features
10.5 Hrs of High Quality e-Learning Content
10 Chapter-end Quizzes
30 PDUs offered
2 ITIL Intermediate OSA Simulation Exams
Highest Passrate
Downloadable eBook
Courseware Approved by APMG, CSME, TUV SUD
Course Completion Certificate